Question 1

What is Baseet?

Accepted Answer

Baseet is an all-in-one e-commerce platform built for MENA merchants. Launch a bilingual (Arabic + English) online store in minutes with native cash-on-delivery, local payment gateways (Paymob, Mada, KNET, CMI), regional couriers (Bosta, Aramex, SMSA), loyalty, and conversion funnels.

Question 2

Is Baseet free?

Accepted Answer

Yes — Baseet has a free trial with 5 orders so you can test before any payment. Paid plans start at 99 EGP/month for the Starter plan (300 orders).

Question 3

Does Baseet support Arabic?

Accepted Answer

Yes — Arabic is the primary language. The dashboard, storefront templates, checkout, customer emails, and SMS notifications are all Arabic-first with proper right-to-left (RTL) support.

Question 4

Does Baseet support cash on delivery (COD)?

Accepted Answer

Yes — COD is a first-class payment method, integrated with Bosta, Aramex, SMSA, and other regional couriers for automatic shipment creation, tracking, and reconciliation.

Question 5

How is Baseet different from Salla, Zid, or Shopify?

Accepted Answer

Baseet is MENA-native: lower fees (no per-order commission), Egypt-first COD reliability, deeper local payment + courier integrations, built-in conversion features (funnels, upsells, abandoned recovery) that require expensive add-ons elsewhere, and full data ownership.

Question 6

How long does it take to set up a Baseet store?

Accepted Answer

Under 5 minutes from signup to your first product going live. Pick a template, add products, connect a payment gateway, and you're selling.

Question 7

Can I use my own domain?

Accepted Answer

Yes — every paid plan supports custom domains with automatic SSL.

Question 8

Does Baseet integrate with Bosta?

Accepted Answer

Yes — Bosta is natively integrated. Orders automatically create shipments, tracking syncs back to your dashboard, and COD reconciliation is automated.

Question 9

Can I migrate my existing store to Baseet?

Accepted Answer

Yes — Baseet supports product import from CSV, Shopify export files, and direct migrations from Salla and Zid. The migration team assists for free.

Question 10

Does Baseet have an AI assistant?

Accepted Answer

Yes — Baseet includes an AI shopping assistant for your customers, an AI product description generator for your catalog, and AI-powered SEO suggestions for your store.

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